We're Hiring!

Position: Strategic Operations Team Member

Team: Strategic Operations

Reports to: Director of Strategic Operations

Location: Corporate Office – Marion, Indiana

Commitment Level: Full-Time (Hourly)

Team Description and Goals

The Strategic Operations Department is a team that supports Slingshot Operations in a variety of ways. This department works alongside different departments during their peak seasons of work, takes on various special projects that promote business health, as well as train and develop team members for growth opportunities. These opportunities include but are not limited to: specialized roles in our corporate office or managing one of our university campus stores across the country

Your time on our team will not only include exposure to a wide variety of tasks and departments, but will also include outside training such as online courses. This could include but not limited to personal finance, basic SQL/programming, economics, financial reporting and budgeting, and management. 

Duties

Examples would include, but are not limited to:

1. Work alongside other departments such as Course Materials Research Team, Procurement, Logistics, Print Hub, Customer Support, and Retail Operations throughout the year. 

a. This means you will be doing the work alongside other employees in that department. For example, if you are assigned to Logistics for two weeks you will participate in their day-to-day tasks like pulling orders, shipping, and/or receiving books. 

2. At times there will be initiatives and projects that Slingshot wishes to embark on. You will have the opportunity to assist in these initiatives in a variety of manners. These special projects will be assigned from the Director of Strategic Operations. 

Expectations

1. Work hours will vary depending on team and company needs. On average you will work 40 hours a week over a year-long period but the number of hours worked per week will vary between 30-50 hours/week. 

2. Flexibility in tasks and humility in service. 

3. Opportunity for advancement. 

a. Our team will master the basic tasks of each department we deploy to. Advancement can be sought after with a functional knowledge of the intermediate and/or advanced tasks in a given department. 

4. Remote work will be the exception rather than the norm for this role. You will be expected to be in the office most days.

5. Embrace change.

6. Travel opportunities will arise from time to time. 

a. We may require up to 1 week (or 5 days) in a calendar year, but Team Members may volunteer up to 2 weeks (or 10 days) in a calendar year. 

7. You will report to the Director of Strategic Operations, however you will perform the tasks assigned to you by the manager/director of the department you are deployed to. 

Qualifications

1. Proficiency in basic computer skills. 

2. A willingness to learn new skills within the scope of the departments we assist. 

3. Ability to lift 2-5 pounds repetitively 

4. Ability to communicate and fit in with different departments/teams’ cultures. 

5. Embraces change and is never satisfied with the status quo.

6. Is able to learn new concepts and processes quickly.

7. High school diploma or equivalent

Benefits

1. Employer contribution towards health, dental, and vision insurance costs

2. PTO

3. Company matched 401k

4. This position is designed to invest in employees so they can advance in their careers at slingshot.  

5. Starting pay is between $15 to $17 hourly depending on qualifications, experience.

a. Merit-based raises are earned through additional training. 

6. Opportunity from time to time for performance and/or project based bonuses 

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Position: Part-Time Barista

Department:  The Abbey Coffee Company

Reports to: Café Manager

General Job Description:  The Abbey Coffee Company is to create a space of quality tastes and conversations. Baristas make this goal a reality in quality customer service, consistent drink preparation, bettering themselves as coffee connoisseurs, and serving their team, coworkers, and community with a standard of continued growth. 

Customer Relations: 

• Greets all customers with fast and personalized service and develops rapport with customers by learning names, favorite drink, etc. 

• Takes and fulfills customer orders in a friendly, quick manner all while maintaining top level quality

• Answers and kindly explains questions about The Abbey product line as well as the café vision 

Café: 

• Maintains merchandise including: Whole Bean Coffee, Chocolates, Abbey Mugs and other related products

• Responsible to clean: bar area, café seating and tables, guest restroom, kitchen area, in house dishes and other areas as assigned by café manager

• Bakes and sells pastries for daily sales

• Restocks supplies and updates stock count

• Restock merchandise and whole bean offering

• Follows training guidelines for drink preparation to maintain a consistent experience between customer visits 

• Continuously seeks development in knowledge of coffee and tea offerings

• Prepares seasonal drinks, syrups, and other bar used ingredients 

Requirements and Qualifications: 

• Must be able to maintain a positive and professional attitude throughout whole working shift 

• Must be willing to provide top level customer service and hold a high level of kindness and patience with each and every customer

• Strong verbal communication skills required

• Be able to stand for up to 5 - 9 hour shift 

• Well organized and detail oriented

• Passion for coffee and desire to grow knowledge outside of planned training

• High School Diploma Required  

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Position: Campus Store Manager

Team:  Retail & Account Management

Reports to:  Account Director

Location: Montgomery College, Rockville MD

Commitment Level: Full-Time

General Job Description

The Campus Store Manager plays a vital role on our partners’ campuses.  They are Slingshot employees, but we want them to be integrated into the campus community. A manager needs to be able to communicate with and foster relationships with leadership on campus while also serving students and faculty.   We want managers to be the on-campus point of contact for anything related to course materials. Managers are advocates on campus and the link between the school and our company. A manager’s job is busy with books, merchandise, meetings, and student workers but there are ebbs and flows that follow the higher ed calendar. We have times where things are very busy and times that are quiet.  The stores have regular hours, but we do expect stores to open for special events like homecoming, graduation, some sporting events, and other on campus events. 

We are seeking candidates who excel in a fast-paced setting and can handle a heavy workload during peak seasons. During busy periods, managers are expected to lead a team in fulfilling hundreds of orders while consistently meeting daily targets. Our managers need to be focused on customer service but also have grit and a great problem-solving ability. We are looking for candidates who can see how and why the processes work while also paying attention to the small details of the daily operation. Successful managers thrive on relationships and like to have fun amidst chaos. Finally, the ideal candidate is open to learning, can think quickly, delegate, and take ownership of the store.

Role Function

As a member of the management team, you will be responsible for:

● Setting a positive tone and being an example of service, hard work, and creative problem-solving in a way that builds rapport with customers

● Providing direction to the store team and performing the duties of any team members role in their absence.

● Understanding the unique specifics of the institution, without compromising our core values of character, relationship, and innovation. 

● Overseeing the daily operations in textbook sales, gift and merchandise sales 

● Maintaining store stock and appearance through creative displays and merchandising

● Operate and troubleshoot all store-related services, equipment, and programs.

● Oversee and assist with processing order, receiving textbooks, and general merchandise

Company Profile

Slingshot is a course material subscription service with the mission to provide all books for all students at an affordable price by the first day of class. The store teams are the link between Slingshot and the campus. While we are a “third party” entity, our goal is to engage the campus from within and we strive to integrate the Slingshot culture within our campus partners. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with other team members or campus representative to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution. Our team positions often require flexibility and adaptability in scheduling and function to serve the campus well. Team members often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who can adjust with us. Finally, we are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a team member.  It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position. 

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Position:  Assistant Store Manager

Team:  Campus Store

Reports to:  Store Manager

Location: Montgomery College, Rockville MD

Commitment Level: Full-Time

Role Introduction

The Store Operations team works directly with store managers to integrate the Slingshot culture within our campus partners. While we are a “third party” entity, our goal is to engage the campus from within. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with another team member or campus representative to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution.

We are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Role Function

Every team member is responsible for:

● Creating a welcoming environment by welcoming every customer and offering assistance

● Maintaining store stock and appearance through creative displays and merchandising

● Supporting sales in a way that builds rapport with customers

● Managing and assisting mail operations 

As we strive to integrate into each campus community, it often requires flexibility and adaptability in scheduling and function to serve the campus well. As a team, we often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who are able to adjust with us. 

As a member of the management team, you will be responsible for:

● Setting a positive tone and being an example of service, hard work, and creative problem-solving

● Providing direction to the store team and performing the duties of a store manager in their absence

● Understanding the unique specifics of the institution, without compromising our core values of character, relationship, and innovation. 

The campus store includes textbook sales, gift and merchandise sales. You may be asked to fill a role or oversee any of these areas as needed. This position requires occasionally lifting packages up to 50 pounds.

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a team member.  It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position.

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Position: Store Manager

Team:  Retail Operations

Reports to:  Account Director

Location: CU Campus Store, Grand Rapids MI

Commitment Level: Full-Time

Role Introduction

The Store Operations team works directly with store managers to integrate the Slingshot culture within our campus partners. While we are a “third party” entity, our goal is to engage the campus from within. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with another team member to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution.

We are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Role Function

Every team member is responsible for:

● Creating a welcoming environment by welcoming every customer and offering assistance

● Maintaining store stock and appearance through creative displays and merchandising

● Supporting sales in a way that builds rapport with customers

As we strive to integrate into each campus community, it often requires flexibility and adaptability in scheduling and function to serve the campus well. As a team, we often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who are able to adjust with us. 

As a member of the management team, you will be responsible for:

● Setting a positive tone and being an example of service, hard work, and creative problem-solving

● Providing direction to the store team and performing the duties of any team members role in their absence.

● Understanding the unique specifics of the institution, without compromising our core values of character, relationship, and innovation. 

● Overseeing the daily operations in textbook sales, gift and merchandise sales, as well as campus mail operations. 

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a Team Member.  It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position. 

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Position:  Store Associate 

Team: Campus Store

Reports to:  Store Manager 

Location:  Hanover Campus Store

Commitment Level: Part Time 15-20 hours per week

General Job Description

Are you ready to make a difference on campus? Can you be patient during chaos? Are you a self-starter who likes being part of a team every day? As a Store Associate, you'll be the heart of our store, connecting with students, faculty, and staff every day. You'll be responsible for more than just ringing up sales. You'll be solving problems, building relationships, and making a positive impact on our campus community. The function of the Store Associate is to serve customers in every aspect, maintain store stock/appearance, complete sales, and help process mail for the entire campus.  The Store Associate must be committed to the university's goals and be willing to go the extra mile to ensure our success. This includes being flexible with work hours, handling challenges with a positive attitude, and taking pride in their contributions to the team. We're seeking a candidate who excels in a fast-paced setting, can handle high workloads yet consistently meet daily targets. The ideal candidate is someone who likes variety and is okay with walking a lot and being outside in all seasons. A successful Store Associate is a process guru who isn't afraid to think outside the box. They can follow the rules, but they also know when to break them to make things better. They're always looking for ways to improve efficiency and enhance the customer experience. We are looking for someone who is computer savvy with knowledge of Microsoft and Google products plus a willingness to learn several new programs that help Slingshot interact with students and faculty. 

Duties / Responsibilities

• Serving store customers in all capacities, including point-of-sale operations including handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping

• Assist with in-store receiving, locating textbooks, and general merchandise

• Shipping of textbooks and general merchandise

• Fulfilling textbook orders

• General clerical responsibilities such as filing paperwork, typing simple documents/excel spreadsheets, emails to students when needed

• Receiving, Sorting and Tracking parcels and mail in the Slingshot mail platform

• Delivering mail and packages all over campus with and without the use of a vehicle

• Be able to lift 50 pounds & carry heavy loads up and down stairways

• Ability to carry, shelve, bend and stretch in the performance of campus store operations as well as stand for long periods of time

Qualifications Required:

• A high school diploma or equivalent

• 1 year of experience in retail or customer service preferred

Company Profile

Slingshot is a course material subscription service with the mission to provide all books for all students at an affordable price by the first day of class. The store teams are the link between Slingshot and the campus. While we are a “third party” entity, our goal is to engage the campus from within and we strive to integrate the Slingshot culture within our campus partners. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with other team members or campus representative to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution. Our team positions often require flexibility and adaptability in scheduling and function to serve the campus well. Team members often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who can adjust with us. Finally, we are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a Team Member.  It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position. Please visit slingshotedu.com/careers to apply.

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Position: Seasonal Sales Associate

Department: Retail Operations

Reports to: Store Manager 

Location: Geneva College Campus Store

General Job Description: 

The function of the sales associate is to serve customers in every aspect, maintain store stock and appearance, and complete sales using a point-of-sale system to sustain cash and inventory levels. The store associate must display a commitment to supporting the overall university and Slingshot mission and demonstrate the university and Slingshot’s values.

Duties / Responsibilities:

• Serving store customers in all capacities, including point-of-sale operations with handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping

• Assist with in-store receiving, locating textbooks, and general merchandise

• Shipping of textbooks and general merchandise

• Fulfilling textbook orders

• General clerical responsibilities such as filing paperwork, typing simple documents/excel spreadsheets, emails to students when needed

• Other duties as assigned

Skills / Qualifications Required:

• Be able to lift 50 pounds

• Ability to carry, shelve, bend and stretch in the performance of bookstore operations as well as stand for long periods of time

• A high school diploma or equivalent

• 1 year of experience in retail or customer service preferred

• Ability to communicate effectively and respectfully with students, faculty, staff, and general customers

• Computer skills in Microsoft and Google applications.

• Detail-oriented and organized with the ability to self-start and work independently

• Schedule flexibility during peak seasons

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills requirements of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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 Position:  Campus Store Team Lead

Team:  Campus Store

Reports to:   Charleston Southern University Campus Store Manager

Location:  North Charleston, SC

Commitment Level:  Full-Time

Hours:  Avg 30 hours / week

Role Introduction

The Store Operations team works directly with store managers to integrate the Slingshot culture into our campus stores. While we are a “third party” entity, our goal is to engage the campus from within. Each team member has a defined role, but collaboration is an integral part of who we are. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution.

We are seeking team members who place a high value on teamwork, innovation, and character development. The Campus Store Team Lead role helps integrate these values within the campus store.

Role Function

• Creates a welcoming environment and builds rapport in the store and around campus

• Operates and troubleshoots all store-related services, equipment and programs

• Engages and supports students, parents, staff, and faculty to promote sales, solve problems, and build rapport

• Serves store customers in a variety of capacities, including but not limited to point-of-sale operations by handling cash and credit card payments, phone calls (including voicemails and returning calls), and online sales and shipping.

• Receives, locates, and ships textbooks, and general merchandise.

• Fulfills course material orders.

• Supports the store manager with store operations and stands in during the store manager’s absence.

• Performs other duties as assigned.

Mail Room Responsibilities

• Accept incoming mail from various mail carriers

• Sort and receive incoming mail/packages for students and faculty

• Complete daily pick up and delivery mail route to campus departments

• Shelve student mail and packages

• Manage outgoing mail by applying the proper postage

• Assist customers shipping outgoing mail

• Utilize department delivery locations and locators

• Troubleshoot mail room packages and paper mail

• Complete all monthly mail billing process

Preferred Skills / Qualifications

• Schedule flexibility during peak seasons 

• Ability to lift 50 pounds, and carry heavy loads up and down stairways

• Ability to carry, shelve, bend and stretch in the performance of bookstore operations as well as stand for long periods of time

• A high school diploma or equivalent

• 2 years of experience in retail or customer service preferred

• Ability to communicate effectively and respectfully with students, faculty, staff, and general customers

• Computer skills in Google Workspace, Microsoft Word, Excel, and general internet usage

• Detail-oriented with the ability to self-start and work independently

• Experience with social media

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a Campus Store Team Lead. It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position.

Please visit http://www.slingshotedu.com/careers to apply.

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Department:

Logistics

Reports to:

Director of Logistics

Location:

Corporate Office, Marion IN

General Job Description:

The Logistics team serves as a resource at Slingshot balancing a seasonal workflow that varies between receiving product, inventory control, order fulfillment, and distribution between multiple sites and customers.

We place a high value upon productivity, safety, and efficiency, and we reward our staff accordingly.  All of our team members report to the Floor Manager for daily direction, as well as staff scheduling.

Duties / Responsibilities:

• Pulling product and fulfilling orders efficiently
• Shipping and packaging orders effectively
• Receiving and shelving product accurately
• Other various tasks as assigned by the Floor Manager

Skills / Qualifications Required:

• Proficiency in basic computer skills
• Significant attention to detail
• Ability to work independently with the direction that has been provided
• Ability to lift 2-5 pounds repetitively and up to 50 pounds intermittently
• Stand/walk for duration of work hours

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills requirements of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Position:  Store Associate 

Team: Campus Store

Reports to:  Store Manager 

Location:  North Greenville University

Commitment Level: Part Time 15-25 hours per week

General Job Description

Are you ready to make a difference on campus? Can you be patient during chaos? Are you a self-starter who likes being part of a team every day? As a Store Associate, you'll be the heart of our store, connecting with students, faculty, and staff every day. You'll be responsible for more than just ringing up sales. You'll be solving problems, building relationships, and making a positive impact on our campus community. The function of the Store Associate is to serve customers in every aspect, maintain store stock/appearance, complete sales, and help process mail for the entire campus.  The Store Associate must be committed to the university's goals and be willing to go the extra mile to ensure our success. This includes being flexible with work hours, handling challenges with a positive attitude, and taking pride in their contributions to the team. We're seeking a candidate who excels in a fast-paced setting, can handle high workloads yet consistently meet daily targets. The ideal candidate is someone who likes variety and is okay with walking a lot and being outside in all seasons. A successful Store Associate is a process guru who isn't afraid to think outside the box. They can follow the rules, but they also know when to break them to make things better. They're always looking for ways to improve efficiency and enhance the customer experience. We are looking for someone who is computer savvy with knowledge of Microsoft and Google products plus a willingness to learn several new programs that help Slingshot interact with students and faculty. 

Duties / Responsibilities

• Serving store customers in all capacities, including point-of-sale operations including handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping

• Assist with in-store receiving, locating textbooks, and general merchandise

• Shipping of textbooks and general merchandise

• Fulfilling textbook orders

• General clerical responsibilities such as filing paperwork, typing simple documents/excel spreadsheets, emails to students when needed

• Receiving, Sorting and Tracking parcels and mail in the Slingshot mail platform

• Delivering mail and packages all over campus with and without the use of a vehicle

• Be able to lift 50 pounds & carry heavy loads up and down stairways

• Ability to carry, shelve, bend and stretch in the performance of campus store operations as well as stand for long periods of time

Qualifications Required:

• A high school diploma or equivalent

• 1 year of experience in retail or customer service preferred

Company Profile

Slingshot is a course material subscription service with the mission to provide all books for all students at an affordable price by the first day of class. The store teams are the link between Slingshot and the campus. While we are a “third party” entity, our goal is to engage the campus from within and we strive to integrate the Slingshot culture within our campus partners. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with other team members or campus representatives to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution. Our team positions often require flexibility and adaptability in scheduling and function to serve the campus well. Team members often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who can adjust with us. Finally, we are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Disclaimer:  The preceding job description has been designed to indicate the general duties and responsibilities of a Team Member.  It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position. 

APPLY NOW